fREQUENTLY ASKED
QUESTIONS

Silhouette of mountain range with layered peaks under a clear sky.

TUBING

Age

What are the age requirements for the tubing tour?

The minimum age requirement for the tubing tour is 5 years of age and 43 inches tall. There is no maximum age limit.

Unaccompanied Minor

Can a child go tubing without being accompanied by an adult?

Children under 16 years of age must be accompanied by a parent or legal guardian that is 18 years and older.
Children over the age of 16 may go tubing without being accompanied by an adult. However, we do require a parent or guardian to check-in at our office with the minor child, sign our waiver, and leave their contact information.

Medical Condition/Physical Limitations

What physical condition do I need to be in to go on the tubing tour?

Our tubing tour requires one to be somewhat physically fit. You must be able to stand independently in 3 feet of running water, walk up and down a few steps, and be able to balance in a sitting position in a tube for at least 45 minutes.

Am I able to go tubing if I am pregnant?

Yes, up to 27 weeks with a physical doctors note presented at time of check-in.

Does one need to be able to swim to tube?

Yes, it is recommended that all guests know how to swim. Water levels only range from 2 feet to 3-4 feet deep, but you do need to have the strength to be able to stand up in the flowing water and to right yourself if you tip over in your tube. All children under 9 years of age are required to wear a USCG life vest that we provide.

Weight

Is there a weight restriction for the tubing tour?

The tubing manufacturer’s recommendations and for safety reasons, Kauai Backcountry Adventures requires that participants weigh less than 300 lbs.

Length of Tour, Tube Ride

How long does the tubing tour last and how much of it is actually in the tube?

The tubing tour takes approximately 3 hours from start to finish. From the office, we transport you onto, what we like to call, our 17,000-acre playground. Along the way  we stop at a beautiful scenic overlook, where we will share some information with you about some of our beautiful mountain ranges. It will take approximately 45  minutes to arrive to the tubing intake area. Upon arriving at the tubing intake area,  you receive a safety briefing and then go tubing. The tubing portion of the tour  takes about 45 min. to 1 hour.  After the tubing, we spend about 45 minutes at our picnic area. Here, we serve you a picnic style lunch and you can enjoy a swim in a freshwater mountain pool. The last 15 minutes are spent driving you back to the office.

Description of Tunnels

How many tunnels do we go through while we tube?

You will go through approximately 5 tunnels and spend about 60% of tubing time in the tunnels, each of which is a unique experience. The highlight of the tubing tours are that the tunnels were hand dug by plantation workers in the 1870’s.

What are the tunnels like?

Each tunnel has its own unique design, length, and style.

  • Tunnel #1 – ¼ mile Straight shot; smallest tunnel
  • Tunnel #2 – ¼ mile Straight shot; bigger in size.
  • Tunnel #3 – ¾ mile Longest Tunnel; S turns (About 8-10 minutes to float through).
  • Tunnel #4 – ½ mile Right Bend at the end; fastest moving tunnel at about 3-5 MPH.
  • Tunnel #5 – ¼ mile Left Bend at the beginning; last tunnel.

You are spending about half of the time going through our tunnels.

What are the tunnels made of?

The tunnels were all hand dug with sledgehammers, spikes, and picks. Most were  dug out of lava rock and existing hill sides. Some tunnels were supported by beams or cement walls, but most are supported with natural elements. Kauai Backcountry Adventures has restored the tunnels for safe recreational use.

Life Vests

Do I have to wear a life vest? 

Children that are 9 years old and below are required to wear a USCG certified life vest, which we provide at no cost. A child may wear their own life vest as long as it is USCG certified and meets Kauai Backcountry Adventures criteria.

Can I wear a life vest if I want to even though I am older than 9 years old?

Absolutely. We carry an assortment of sizes of life vests for anyone who  would like to use one.

Lunch

Does the tubing tour come with a lunch?

Yes. Our tubers enjoy a “build your own” sandwich lunch along with chips and water. Note: Our caterer does not provide for any special dietary restrictions.

Swimming

Will we get a chance to swim at any point of the tour?

Yes. After tubing we go to our picnic area which is located next to a mountain stream with a freshwater swimming hole. Guest are invited to take a refreshing dip as the guides are preparing lunch.

Valuables

What can I do with my valuables (car keys, wallets, etc…) while on tour?

We recommend that you do not bring valuables on the tour. We encourage you to lock your valuables out of sight, in your car. Our parking lot is private and is generally secure. We do not recommend taking valuables on tour or putting car keys in your pockets. *Items that fall into the water are not recoverable*

Bathrooms

Are bathrooms available on tour?

We have bathrooms at our check-in office. We recommend that you use our facilities before heading out on tour. The drive up can be bumpy. We also have portable toilets located at the start of the tubing as well as at our picnic area.

Access

Can we drive to the tubing site and tube ourselves?

No. We have exclusive access to private lands that are fenced and gated. The public does not have access to these lands. This is what makes our tours unique and special. At no time are guests or residents allowed to tube unattended for obvious safety reasons.

Water Temperature

How cold is the water?

The water temperature is in the high 60’s during the winter and low 70’s in the summer. We have wetsuit tops available for rent if you feel the water may be too brisk for you.

Wear/ Bring

What do I need to wear while I tube?

While tubing, we recommend that you wear your swimsuit/trunks. If you tend to get cold easily, we recommend that you rent a wetsuit top or wear your own rash guard top. We do require that you wear water-friendly shoes that are secure on your feet, won’t fall off, and have a solid sole that protects the bottom of your feet. Slippers or flip flops are NOT allowed. We recommend water socks, water sandals with a strap on the heel, or you can even wear sneakers. We do rent Crocs (size 5-12) for $5 per pair.

What should I bring on tour with me?

We recommend bringing a towel, sunscreen, and bug repellent. You should put your items in a bag of some sort as it will be transported to the exit point and waiting for you as you get out of the water.

Location of Tubing

Where on Kauaʻi does the actual tubing take place?

The tubing takes place on the east side of Kauaʻi, about 10 miles inland on the Hanama’ulu Ditch System of the Old Lihue Sugar Plantation.

Flora/Fauna

What kinds of plants will we see along the way?

Your guides will assist you in identifying plants and trees along the way. Some of the plants you will see on tour are the Uluhe Fern, Guava Tree, and the Ohia Lehua Tree. You will also see the Kukui Nut Tree which is the State tree. Other greenery that you will see along the way are the Hau Bush, Bamboo, African Albesia Tree, Guinea Grass, and Isenberg Bush.

Navy blue jagged line across a white background.

ZIPLINE

Ziplining

What is ziplining?

Ziplining is an exhilarating adventure that consists of being transferred from one place to another (usually between trees or telephone poles) via a cable and a pulley system. You will be suited up in a harness that is connected via a lanyard to the cable. Then, zip away! Fly like a bird and zip across the cables!

Age

What is the age requirement for ziplining?

You must be 12 years old or older to participate in the zipline adventure.

Weight

What are the weight requirements for ziplining?

The weight range for the zipline is between 100-250 lbs. We practice strict adherence to the weight limit for obvious safety reasons. We apologize if we cannot accommodate everyone, but safety is first and foremost!

Unaccompanied Minor

Can a minor go ziplining without an adult?

In order to zipline without a parent or legal guardian present, a child must be 16 years or older. A parent or legal guardian is required to come to the office with the minor to sign the waiver and to talk with the zip guides and the minor.    
 
We also ask that the parent or guardian leave a contact number in case we need to contact him or her while on tour.

Medical Condition/Physical Limitations

What if I have a medical condition or physical limitations? Will I be alright to go?

Zipline participants do not have to be “super athletes,” but should be in good physical condition. Participants should have good knees, hips, and backs (no recent back, hip, or knee surgery), no serious medical conditions, and no pregnancies (this is in place due to the placement of the harness). Physical requirements of the tour include hiking, climbing up an 8 rung ladder, landing on hard ground, and zipping high above the ground.

Location of Backcountry Zipline Adventure

Where is the Kauaʻi Backcountry Adventures zipline course located?

The course is located on the east side of Kauaʻi about 10 miles inland on the old Lihue Sugar Plantation.

Length of Tour and Time Spent Zipping

How long does the tour last and how much are we actually zipping?

The tour runs 3 hours long. The actual zip time on the course is approximately 1 ½ hours. 

Number of Lines

How many ziplines does KBA’s course have?

Kauai Backcountry Adventures has a total of 7 different lines that traverse a mountainside down into a valley. Your final landing is next to a beautiful stream called Wai’ahi, where you will enjoy a swim and a picnic lunch.

Height/Length of the Lines

How long and high are the lines?

The shortest line is 450 feet in length. The longest line is 950 feet in length. The highest point of your tour will be about 250 feet above the ground.

Strength of the Lines

How much weight can the ziplines safely hold?

The harness and tethers can hold up to 6,000 pounds while the carabineers can  hold up to 5,000 pounds.  The pulley that sends you across the line can hold over  12,000 pounds and the cable can hold 26,000 lbs. Despite the obvious strength of  the equipment, each zipline is calculated and an appropriate “weight load” is determined. The weight limit is based on the weight load for each line.

Ziplining Together

Can I and another person zip a line together at the same time?

No. For safety reasons, each guest must complete their zip before the next person starts.

Shoe Requirements

What kind of shoes do I need to wear?

We recommend wearing a hiking boot or a sneaker. Any shoe with a hard toe and sole will do. Slippers, flip flops, sandals, and water socks are NOT acceptable.

Access

Can we drive to the zipline course and zip on our own?

No. We have exclusive access to private lands that are fenced and gated.   The public does not have access to these lands. This is what makes our tours unique and special. At no time are guests or residents allowed to zip unattended for obvious safety reasons.

Zipline Construction

How were the ziplines constructed?

After surveying the entire 17,000 acres of Plantation lands to which we have exclusive access, we found the most challenging location with steep hillsides, and a breathtaking backdrop, Mt. Wai’ale’ale. We then hired leading zipline consultants and flew their crew over from the mainland to work with us. We mapped out the zipline  course and then began the arduous installation process.  
Most of the holes for the zipline poles were dug by hand. Therefore, we had to hike in, carrying the tools necessary to create the holes. The zipline poles were brought in from the mainland and many of them were installed using helicopters. After properly placing the zipline poles, the helicopter helped to stretch the ½ inch thick airplane grade steel cables across each zipline. Then, our zipline consultant crew anchored the zip poles and stretched the lines to the perfect angle, testing weights and speeds. After the lines were up and few a practice runs performed, our maintenance crew constructed decks and platforms for take offs and landings.

What is a zip line made of?

Kauai Backcountry Adventure’s zip lines are made of Galvanized Aircraft Cable (GAC). The zipline has a diameter of half an inch.

Zipline Maintenance

Who maintains the ziplines?

The zipline course is inspected daily, monthly, and yearly by our trained maintenance staff and guides. In compliance with The Association for Challenge Course Technology (ACCT), an annual course inspection by a qualified professional is performed.

Lunch

Does the zipline tour come with a lunch?

Yes. Our zippers enjoy a “build your own” sandwich along with chips and a cold beverage.  Note: Our caterer does not provide for any special dietary restrictions.

GENERAL FAQ

Location of Kauaʻi Backcountry Adventures Office

Where is Kauaʻi Backcountry Adventures office located?

Our office is located in the town of Hanama’ulu about 1 mile north of Lihue. We are on Highway 56, on the “mauka” or inland side of the road. Look for our large yellow warehouse building with signs indicating “Kauaʻi Backcountry  Adventures”. We are directly across the street from a Shell Gas Station and a 7-11.

Check-In Time

What time do we need to arrive at your office?

Tour check-in time is required one half hour before your tour departs. This allows time for you to prepare yourself, use the bathroom, lock valuables up and have a relaxed check in process. For example, if your tour is at 1:00pm, you will need to arrive at our offices in Hanama’ulu no later than 12:30pm.

Why do we need to get there early?

In order to start the tour on time, and to check-in all guests in a relaxed manner, we ask your cooperation in arriving ½ hour in advance of your tour. Our tours leave promptly at the scheduled tour time.

If you are running late, please call our office and we will help you determine the best course of action. 

Weather

Do you do your tours if it rains?

Because we are a tropical island, we frequently are blessed with tropical rain showers. The rain showers are usually short lived and blow away. Therefore, our tours do go out rain or shine. In case of extreme weather, we do cancel our tours. You will be notified and efforts to reschedule you will be made.

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